Dear UCSF Community,

As we mark the two-year anniversary of San Francisco declaring an end to the COVID-19 public health emergency, I am writing to share an initiative that will optimize our on-site and flexible work strategy to support UCSF’s mission of excellence in research, education, and care delivery. 

For the approximately 5,000 team members whose roles allowed them to work primarily off-site during the pandemic, we are implementing changes to increase on-site presence, establish predictable schedules for flexible roles, and enhance opportunities for leadership visibility. 

During the pandemic, we adapted the way we work and achieved incredible success in the face of unprecedented challenges. Today’s environment is vastly different, and we must evolve our workforce strategy to remain competitive and better serve all those who depend on us.

If you haven’t already, you will be hearing from Control Point leaders with information about their respective implementation plans that are tailored to their organizations. Control Points across UCSF include, but are not limited to, the Executive Vice Chancellor and Provost; UCSF Health; the schools of Dentistry, Medicine, Nursing, and Pharmacy; Finance and Administrative Services; and the Office of Legal Affairs. Visit this resource page to learn more, including the implementation timetable for different parts of UCSF.

As a health sciences university with a growing health care system, we do critical work that requires an on-site presence. The value of in-person work cannot be overstated for UCSF. It promotes essential interactions, drives collaboration, and nurtures the vibrancy of our academic culture in ways that cannot be achieved through virtual platforms alone.

Our workforce strategy—like everything we do at UCSF—seeks to drive excellence across our education, research, and care delivery missions. This initiative will also provide managers and supervisors greater opportunities to support professional development and career growth for all team members, while strengthening social connections and promoting understanding across our diverse groups—in support of One UCSF.

Most of our 45,000 UCSF community members worked on-site throughout the pandemic, and their extraordinary dedication ensured UCSF’s ability to serve our patients, students, trainees, faculty, staff, and communities when they needed us most. Their work on-site remains as crucial to our success as ever, and I am grateful for their leadership and ongoing contributions.

I extend my appreciation to everyone in the UCSF community for your continued dedication and hard work. We have emerged from the pandemic stronger than ever and, together, we will continue to advance our mission and uphold the values that make UCSF a leader in research, education, clinical care, and community service.

Sincerely,

Sam Hawgood, MBBS
Chancellor
University of California, San Francisco