Dear Members of the UCSF Community,

On April 9, you will receive an invitation to participate in the 2024 UCSF Staff Engagement Survey. 

Your participation is very important since staff represent the majority of our UCSF community. The survey should only take you about ten minutes to complete, so I ask that you make time before the survey period closes on May 3 to share your perspectives about working at UCSF.

Why is the survey important?

• The UCSF Staff Engagement Survey helps us understand our progress toward our shared goal of making UCSF an inclusive and supportive place to work for everyone.
• The data collected will be used to inform strategies to increase and maintain engagement for all UCSF staff.
• Engagement survey results also give managers and teams actionable items to improve the daily experiences of staff.

In addition to questions from last year’s survey, for the first time, we are adding ten questions for most UCSF Health staff, including Benioff Children’s Hospital Oakland and Langley Porter Psychiatric Hospital, to assess our culture of patient safety within our health system. We are including these same questions for providers, trainees, and residents in a separate survey. This information will help us better understand how to improve the patient care environment.

I encourage you to read more about the UCSF Staff Engagement Survey, which details how UCSF continues its efforts to sustain and increase staff engagement.

Gallup will administer the survey, and as always, individual responses will remain confidential. Results will be reported only in aggregate to departments and units to create action plans. 

Please contribute to this effort by sharing your experiences and feedback. I look forward to reviewing the results with you on June 28 at our UCSF Staff Engagement Town Hall and reporting on specific steps we are taking as we continue to improve our work environment. 

I appreciate all you do for UCSF.

Sincerely,

Sam Hawgood, MBBS
Chancellor
Arthur and Toni Rembe Rock Distinguished Professor