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Campus Messages

An archive of email messages sent to the entire UCSF community by the Chancellor and members of the Chancellor's Cabinet.

March 11, 2018
Partnerships
Philanthropy
UCSF Health

Dear Colleagues,

We write to share our thanks for the unwavering commitment of our faculty and staff to providing the best quality care for our patients and for the positive impact this is having on patients’ lives. While this is always true, we recognize that the last few months have been particularly challenging as we have seen a record number of inpatients.

For the first time in our history, more than 800 inpatients are receiving care in our hospitals each day. This unprecedented patient demand is a reflection of the tremendous accomplishments of our faculty and staff in improving patients’ health, their experiences with UCSF Health, as well as, the operations of our organization.

Patients have many choices about where to receive care for themselves and their families, and doctors have options about where to refer patients. Our numbers demonstrate the confidence of the community in UCSF Health and UC San Francisco.

To meet the growing demand, we expect to continue to add clinical capacity – either within our own facilities or with our partners. We have started to expand our clinical programs into space at our affiliates, such as St. Mary’s Medical...

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February 7, 2018
Philanthropy
UCSF Health

Dear Members of the UCSF Community,

We are honored to share an important announcement for UCSF: The Helen Diller Foundation has made a $500 million commitment to UCSF to build a new, world-class hospital on our Parnassus Heights campus.

This extraordinary commitment will enable us to begin the extensive planning process for a state-of-the-art, 21st-century hospital that is designed and equipped to provide an unsurpassed level of care for our patients. The Diller family’s generosity also is a testament to the excellence of the clinicians and staff who have made UCSF Medical Center the highest ranked hospital in California and the fifth-best in the country, according to US News & World Report. The new hospital will enable us to relocate inpatient care, currently at Moffitt Hospital, by 2030 and meet the state’s seismic requirements.

In honor of this remarkable commitment, current and future clinical buildings at the Parnassus campus — including the new hospital, Moffitt-Long Hospital and the Crede Ambulatory Care Center — will be renamed the UCSF Helen Diller Medical Center at Parnassus Heights. You can read more about this commitment and the vision for the new hospital at UCSF.edu.

UCSF Helen Diller Medical Center will be part of a planned broader revitalization of our flagship Parnassus Heights campus that also will modernize facilities supporting our research and education priorities. As we embark on this once-in-a-generation planning process for the Parnassus campus, we will draw upon input from you — our faculty, staff, students — as well as other stakeholders in our community.

The new commitment...

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August 7, 2017
Honors and Awards
UCSF Health

Dear Colleagues,

This morning, U.S. News & World Report released its annual rankings of best hospitals in the United States. I am very pleased to share the results: UCSF Medical Center is the fifth best hospital in the nation, the best hospital in California and the best hospital in the West.

Further, of the 16 specialties that U.S. News evaluates, UCSF ranks in the top 25 for 15 specialties and in the top ten for 13. The entire rankings can be viewed here.

While we acknowledge that all ranking systems are imperfect and can change from year to year, I truly believe that these scores accurately reflect the intense work that has taken place at UCSF over the past several years. That work includes an unrelenting focus on quality and safety, increasing access, investing in our people, lowering costs and improving our patients’ experience.

But more than anything else, these scores placing UCSF Medical Center among the top handful of hospitals in the United States reflect the quality of our faculty physicians. Their scientific innovation and creativity coupled with the exceptional care they provide to every patient, 24/7, drive our national and international standing.

Credit for the quality of UCSF’s faculty is shared by many, but it starts at the top, with Chancellor (and former School of Medicine Dean) Sam Hawgood and current Dean Talmadge King. They have jointly recruited and supported a stellar group of clinical and basic science department chairs, each of whom has recruited division chiefs and faculty whose impact advances these rankings directly or indirectly. Please take time to acknowledge our...

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August 1, 2016
Honors and Awards
UCSF Health

Dear Colleagues,

We are delighted to inform you that UCSF Medical Center is once again on the U.S. News Honor Roll—the “best of the best.” UCSF Medical Center ranks seventh in the 2016-2017 America’s Best Hospitals survey, published by U.S. News & World Report. In fact, we moved up one spot this year. You can read the story here.

We are proud of every member of the UCSF Health team—our physicians, nurses, other health care professionals, and staff. Each of you contributes to the excellence of our organization through your commitment to working together to deliver the highest quality and safest patient care.

Impressively, UCSF Medical Center is among the nation’s top ten hospitals in eight specialties: cancer; diabetes and endocrinology; gynecology; nephrology; neurology and neurosurgery; orthopedics; rheumatology; and urology. In addition, we are on the Honor Roll for seven other medical specialties: cardiology and heart surgery; ear, nose and throat; gastroenterology and GI surgery; geriatrics; ophthalmology; psychiatry; and pulmonology.

It is also important to acknowledge the integral links among the clinical care, learning, and discovery priorities that define UCSF. Each area reinforces the other, strengthening our ability to continually improve and advance the state of health care. This is especially true as we move to population health, more patient-centered care, and increasing our health care value.

Validations such as the U.S. News Best Hospitals rankings and the continued excellence of our schools of medicine, dentistry, nursing, and pharmacy—each again number one in the nation in federal biomedical research...

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July 20, 2015
Honors and Awards
UCSF Health

Dear Colleagues,

We are delighted to share the news that UCSF Medical Center is one of the nation’s premier hospitals for the 14th consecutive year, ranking as the eighth best hospital in the country in the 2015-2016 America’s Best Hospitals survey, which was published by U.S. News & World Report today. This ranking also places UCSF Medical Center on the U.S. News Honor Roll – the “best of the best” – for another year. You can read the story here.

The annual rankings, now in their 26th year, recognize hospitals that excel in treating patients who need an especially high level of care. UCSF ranked among the nation’s top ten hospitals in seven specialties: cancer; diabetes and endocrinology; gynecology; nephrology; neurology and neurosurgery; rheumatology; and urology. In addition, UCSF ranked on the Honor Roll for seven other medical specialties: ear, nose and throat; psychiatry; geriatrics; orthopedics; gastroenterology; pulmonology; and cardiology.

We should all be very proud of how our patient care givers have embraced and advanced our mission of caring, healing, teaching and discovering over the past year. Their excellence in innovative and compassionate patient-centered care is the reason why we are one of the best hospitals in the nation. They are making a difference to countless individuals in the Bay Area and beyond.

It is gratifying that U.S. News has again recognized this exceptional work. Consumers rely on these independent tools for evaluating quality, so it is important that we continue to excel. Thank...

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February 1, 2015
Partnerships
UC System
UCSF Health

Dear Colleagues:

Yesterday, Sunday, February 1, was a very special moment in UCSF’s history. It also was an emotional one, as hundreds of physicians, nurses and other staff helped move 131 patients - many of them extremely ill – by ambulances from our Parnassus and Mount Zion campuses to their new rooms at the new UCSF Medical Center at Mission Bay, leaving behind units and spaces where countless stories of lives saved and lives changed were forged over the past several decades.

The emotion was matched by the tremendous planning and logistical effort to move the patients, the first one leaving Parnassus at 7:04 a.m. and the last arriving at Mission Bay at 3:33 p.m. There was great excitement at the new hospitals on the part of the patients and families as well as faculty trainees and staff. Our first baby was born there at 12:11 p.m., a health little boy who entered the world at a little more than seven pounds.

Comprising UCSF Benioff Children’s Hospital San Francisco, UCSF Betty Irene Moore Women’s Hospital, UCSF Bakar Cancer Hospital, and the new outpatient UCSF Ron Conway Family Gateway Medical Building, UCSF Medical Center represents more than ten years of planning and construction. The three hospitals are the first in decades to open in San Francisco.

The vision and construction of the UCSF Medical Center at Mission Bay were driven by the dedication of hundreds of our faculty and staff, as well as more than two hundred architects, engineers and contractors. It also involved the invaluable advice of our community advisors and patient advisory members, who not only shared their stories of the health care received at UCSF, but recommended ways to make that experience...

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December 4, 2014
Emergency
UCSF Health

Dear Colleagues,

On behalf of both the campus and medical center UCSF Ebola Response Task Forces, we write with an update to our current efforts. As you know, the U.S. Department of Health & Human Services has designated UCSF Medical Center as an Ebola treatment center – the only hospital in San Francisco to earn this designation. This is a reflection of the hard work of hundreds across the medical center and campus who continue to prepare for and respond to the Ebola Virus Disease (EVD), both here and in West Africa. Read more at: http://www.ucsf.edu/news/2014/12/121596/ucsf-receives-national-designati...

Altogether, 35 hospitals nationally were identified by U.S. officials as Ebola treatment centers, based on their ability to provide the necessary staff, training, equipment, and other resources to treat patients with the unique care requirements of EVD.

We strongly believe that we have a societal obligation to protect the people of California from an epidemic spread of EVD and that the best way to do this is to control EVD at its source. Thus, we have created a system to facilitate volunteers’ participation in care, treatment and disease control activities in West Africa as well as to minimize barriers that might have an impact on involvement. We have updated the guidelines for these travelers to reflect the most current guidance from the Centers for Disease Control and Prevention. This also includes requirements that all travelers complete a checklist,...

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October 24, 2014
Emergency
UC System
UCSF Health

Dear Colleagues:

While there are no confirmed or suspected cases of Ebola Virus Disease in California, today Governor Brown and the California Health and Human Services Agency will announce that all five University of California medical centers, including UCSF, have been identified as priority hospitals to treat confirmed patients with Ebola.

We at UCSF Medical Center are committed to providing the highest quality and safest care to the patients we serve, which is why so many of you - our physicians, nurses, clinical laboratory scientists and staff -- have spent a significant amount of time and thought preparing to care for a potential patient with Ebola.

In recent weeks, after much consideration, we identified a site for an isolation unit to treat any patients who may seek our care. The isolation unit is being constructed in one of the existing intensive care (ICU) units on the Mount Zion campus. The construction design and specifications were based on detailed information from the biocontainment units at Emory University and Nebraska Medical Center, two hospitals that have successfully treated patients with Ebola virus infection. The location of this unit is designed to allow for the proper facilities, equipment and resources, as well as infection control practices, to ensure patient and staff safety. A temporary isolation unit with the same specifications has already been set up in this ICU.

If UCSF receives a patient with suspected or confirmed Ebola virus infection, all other patients will be moved out of the ICU to other comparable locations at UCSF prior to the arrival of the Ebola patient.

Access to the isolation unit will then be tightly restricted and...

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October 23, 2014
Emergency
UC System
UCSF Health

Dear Colleagues:

While there are no confirmed or suspected cases of Ebola Virus Disease in California, today Governor Brown and the California Health and Human Services Agency will announce that all five University of California medical centers, including UCSF, have been identified as priority hospitals to treat confirmed patients with Ebola.

We at UCSF Medical Center are committed to providing the highest quality and safest care to the patients we serve, which is why so many of you - our physicians, nurses, clinical laboratory scientists and staff -- have spent a significant amount of time and thought preparing to care for a potential patient with Ebola.

In recent weeks, after much consideration, we identified a site for an isolation unit to treat any patients who may seek our care. The isolation unit is being constructed in one of the existing intensive care (ICU) units on the Mount Zion campus. The construction design and specifications were based on detailed information from the biocontainment units at Emory University and Nebraska Medical Center, two hospitals that have successfully treated patients with Ebola virus infection. The location of this unit is designed to allow for the proper facilities, equipment and resources, as well as infection control practices, to ensure patient and staff safety. A temporary isolation unit with the same specifications has already been set up in this ICU.

If UCSF receives a patient with suspected or confirmed Ebola virus infection, all other patients will be moved out of the ICU to other comparable locations at UCSF prior to the arrival of the Ebola patient.

Access to the isolation unit will then be tightly restricted and...

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October 16, 2014
Emergency
UCSF Health

Dear Colleagues:

This email serves to update you on our Ebola Virus Disease (EVD) response in preparation for providing care for patients at UCSF. As always, our first priority is to ensure the safety of all of our employees while providing care to the thousands of patients we see every day.

Extensive efforts over the last two months have involved a task force with key stakeholders from Infection Control, Nursing, Critical Care Medicine, Emergency Medicine, Lab Medicine, and the Office of Emergency Preparedness. UCSF leadership has been working closely with the Centers for Disease Control and Prevention (CDC), California Department of Public Health(CDPH), and San Francisco's Department of Public Health, and we have consulted other institutions to gain knowledge of best practices in EVD management or training including Emory, Nebraska, and UCLA.

Currently all patients in the Emergency Department (ED) and the Screening and Acute Care Clinic (SACC) arescreened at triage for high-risk travel history. If a patient is identified as at risk for Ebola, the patient will be isolated by staff using recommended personal protective equipment (PPE), and key leaders will be notified. If a patient at risk for Ebola infection (fever and recent travel to West Africa) presents to an ambulatory clinic, the patient should be placed in an exam room, the door closed, and Infection Control is to be called immediately at (415) 806-0269.

Adult and pediatric inpatients will be placed in a designated ICU room and treated by providers who are specifically trained in the use of PPE. Plans are being finalized for safe laboratory testing, waste management and any other actions that will ensure staff...

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