Blog

Campus Messages

An archive of email messages sent to the entire UCSF community by the Chancellor and members of the Chancellor's Cabinet.

August 21, 2019
Administrative
Community
UCSF Health

Dear Colleagues:

We are requesting your cooperation to be mindful of your actions in our community as UCSF continues to receive complaints from our neighbors about litter left in front of their houses.

While our neighbors’ concerns likely are the actions of a few people, they cast a negative image of our organization to our surrounding community. Our neighbors’ specific complaints primarily are about discarded cigarettes, gloves, food wrappers, and medical garbage.

Maintaining positive relationships with our immediate neighbors is very important to UCSF. We work with our neighbors on shared activities to improve the safety of areas in which UCSF employees and students live and travel to work and study. They are critical partners in our planning to construct new buildings or create new programs for patients and families. But even more important, being a good neighbor is simply the right thing to do.

We have policies in effect that we expect everyone to follow, and we request that you treat our neighboring community as if it is your own. Please note the following information:

  • Remove all gloves, masks, and hairnets and place them, as well as all medical garbage, in trash receptacles inside of our buildings. It is not appropriate to discard any of these materials in outside receptacles.
  • UCSF is a tobacco-free and smoke-free campus, which includes our neighboring communities. This policy is in effect for all University of California...
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July 3, 2019
Administrative

Dear Members of the UCSF Community,

We are writing to share a brief summary of results of the 2019 UCSF Staff Engagement Survey conducted in May. Thank you to all of the staff who voiced your opinions. This survey is important because it helps us understand your experiences at work and our progress toward our shared goal of making UCSF a great place to work.

We achieved 72% participation across the UCSF campus and UCSF Health West Bay, an overall increase of 2% compared to last year. We also continue to have a very slight improvement in staff engagement. Our grand mean score, on a five-point scale, increased by .02 to 3.96 in 2019, compared to the .01 increase between the 2017 and 2018 surveys. While these are improvements, we remain far from our goal to be among the best organizations in the country.

The 2019 results also show where we must continue to focus efforts. The gap between populations of employees who are more and less engaged remains significant, although our latest results show it has narrowed slightly.

The positive news is that staff remain steadfast in their strong connection to the UCSF mission and their dedication to quality work. Additionally, teams who engaged in action planning and made meaningful progress on those plans showed higher overall engagement again this year.

Highly engaged staff correlate to positive improvements in all areas of an organization. We are making progress and know there are two key ways that everyone at UCSF can contribute:

  • First, we encourage managers to communicate your results with your teams, set goals, and implement action plans throughout the year. You can find resources on the...
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May 17, 2019
Administrative
UC System
UCSF Health

Dear Members of the UCSF Community:

Yesterday, we were challenged with the fifth labor action within the past year. The disruptions caused by these repeated strikes are significant and affect the entire UCSF community – faculty, staff, trainees, students, visitors, and especially our patients.

Once more, UCSF Health rescheduled hundreds of patient appointments. For those patients who remained in our hospitals or received outpatient services, it continues to be disconcerting that they are forced to reschedule appointments or maneuver through picket lines in order to receive the excellent care that our clinicians and staff provide.

As before, we extend our gratitude to each of you who came to work and who planned and helped UCSF through this trying time. We are appreciative of the volunteers and replacement workers who enabled UCSF to continue providing services and the professionalism of those who chose to participate in the labor action.

No matter your opinion about strikes, everyone in the UCSF family is bonded by our UCSF PRIDE Values: professionalism, respect, integrity, diversity, and excellence and our shared mission of advancing health worldwide. The work involved in ensuring the safety and security of the entire UCSF community, especially over repeated labor actions, can create very real tensions among colleagues. As we come together today and in the future toward fulfilling UCSF's mission, we ask that everyone recommit to these values.

We continue to hope and expect that the UC Office of the President and union leaders are committed to finding a resolution to these labor contract issues soon.

Thank you for all that you do for UCSF and UCSF Health...

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May 6, 2019
Administrative
UC System
UCSF Health

Dear UCSF Community,

We have received a strike notice from the American Federation of State, County and Municipal Employees (AFSCME) union for its Service and Patient Care Technical Units (SX and EX) and from the University Professional and Technical Employees (UPTE) union for its Health Care Professionals, Research Support Professionals, and Technical Units (HX, RX, and TX).

The labor action will begin Thursday, May 16, 2019, at 12:00 a.m. and end at 11:59 p.m. You can find updates on the In the Know website throughout the strike.

As we have stated in advance of previous strikes, we respect our employees’ rights to representation and freedom of speech. That said, striking is a serious matter, especially when it directly affects vital public services such as patient care.

Labor actions make a significant impact on the lives of our patients and their families. During last month’s strike, hundreds of appointments, including cancer infusion treatments, and selected surgeries were rescheduled. In addition, strikes create very real tensions among colleagues.

Once again, we expect disruptions to services across UCSF, including UCSF Health and the UCSF Dental Center, as well as those performed by UCSF employees at Zuckerberg San Francisco General Hospital and Trauma Center.

As always, our top priorities are the safety and security of the entire UCSF community – faculty, staff, learners, patients, and visitors. To support our work and minimize the impact of the strike, we have refined contingency plans based on our recent experience. The UC Office of the President is responsible for conducting negotiations with the unions...

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April 25, 2019
Administrative

Dear Members of the UCSF Community,

On April 30, you will receive an invitation to participate in the 2019 UCSF Staff Engagement Survey. Your response will help us understand the progress we have made over the past year toward our shared goal of making UCSF a great place to work.

We have contracted with Gallup to conduct this survey, the seventh of its kind at UCSF since 2011. After each survey, managers and their teams use their results to create action plans that build on strengths and address challenges. At the UCSFwide level, we look for trends and patterns in engagement and satisfaction that help us understand how staff feel about their work so that we can identify opportunities for improvement across our institution.

As we reported last year, the 2018 staff survey showed us that overall engagement is holding steady across UCSF. However, we also found notable differences between UCSF staff in manager vs. non-manager roles, in team size, across racial/ethnic groups, and between staff who are represented by a union and policy-covered staff.

Since then, we have taken several steps to address these findings:

  • All UCSF staff employees were encouraged to attend one of two UCSF Engagement Town Halls to review findings, hear about successful activities underway that support engagement, and gather input for our institution-wide action plan;
  • UCSF leadership engaged Gallup to conduct focus groups to better understand the concerns of our diverse staff groups;
  • Feedback from these sessions informed development of a UCSF engagement action...
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April 11, 2019
Administrative
UC System
UCSF Health

Dear Members of the UCSF Community:

Yesterday, we were challenged with the third labor action in six months. The disruptions caused by these strikes are significant and affect the entire UCSF community – faculty, staff, trainees, students, visitors, and especially our patients.

Together, the striking units represented approximately 7400 employees across UCSF, including UCSF Health hospitals and campus, as well as employees at UCSF’s partner Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG).

Once more, UCSF Health rescheduled hundreds of patient appointments, including selected surgeries. For those patients who remained in our hospitals or received outpatient services, it continues to be disconcerting that they are forced to reschedule appointments or maneuver through picket lines in order to receive the excellent care that our clinicians and staff provide.

As before, we extend our gratitude to each of you who came to work and to every person who planned and helped UCSF through this trying time. We are appreciative of the volunteers and replacement workers who enabled UCSF to continue providing services and the professionalism of those who chose to participate in the labor action.

No matter your individual opinion about strikes, everyone in the UCSF family is bonded by our UCSF PRIDE Values: professionalism, respect, integrity, diversity, and excellence and our shared mission of advancing health worldwide.

The work involved in ensuring the safety and security of the entire UCSF community, especially over repeated labor actions, can create very real tensions among colleagues. As we come together today and beyond in fulfillment of UCSF's...

Read more »
April 1, 2019
Administrative
UC System
UCSF Health

Dear UCSF Community, 

We have received a strike notice from the American Federation of State, County and Municipal Employees (AFSCME) union for its Service and Patient Care Technical Units (SX and EX).

The University Professional and Technical Employees (UPTE) union announced that its three units will strike in sympathy; this includes the Health Care Professionals, Research Support Professionals, and Technical Units (HX, RX, and TX).

The labor action will begin Wednesday, April 10, 2019 at 12:00 a.m. and end at 11:59 p.m. You can find updates on the In the Know website throughout the strike. 

As we have stated in advance of previous strikes, we respect our employees’ rights to representation and freedom of speech. That said, striking is a serious matter, especially when it directly affects vital public services such as patient care. 

Labor actions make a significant impact on the lives of our patients and their families. During last month’s strike, more than 800 appointments, including cancer infusion treatments, were rescheduled. Selected surgeries also were rescheduled. In addition, strikes create very real tensions among colleagues.

Once again, we expect disruptions to services across UCSF, including UCSF Health and the UCSF Dental Center, as well as those performed by UCSF employees at Zuckerberg San Francisco General Hospital and Trauma Center. 

As always, our top priorities are the safety and security of the entire UCSF community – faculty, staff, learners, patients, and visitors. To support our work and minimize the impact of the strike, we have refined contingency plans based on our recent experience. The UC Office of the President is...

Read more »
March 11, 2019
Administrative
UC System
UCSF Health

Dear UCSF Community,

We have received a strike notice from the University Professional and Technical Employees (UPTE) union for its Research Support Professionals and Technical Units (RX and TX). 

These unions also have announced that they will strike in sympathy:

  • University Professional and Technical Employees (UPTE) union for its Health Care Professionals Unit (HX)
  • American Federation of State, County and Municipal Employees (AFSCME) union for its Service and Patient Care Technical Units (SX and EX)

The labor action will begin Wednesday, March 20, 2019 at 4:00 a.m. and end on Thursday, March 21, 2019 at 3:59 a.m. You can find strike updates on UCSF.edu throughout the strike.

As we have stated in advance of previous strikes, we respect our employees’ rights to representation and freedom of speech. That said, striking is a serious matter, especially when it directly affects vital public services such as patient care.

Labor actions make a significant impact on the lives of our patients and their families. During the two strikes in 2018, thousands of patient appointments were cancelled, delayed, or rescheduled. Some of our patients had to see other providers for their care. In addition, strikes create very real tensions among colleagues.

Once again, we expect disruptions to services across UCSF, particularly at UCSF Health and the UCSF Dental Center, as well as those performed by UCSF employees at Zuckerberg San Francisco General Hospital and Trauma Center.

As always, our top priorities are the safety and security of the entire UCSF community – faculty, staff, learners,...

Read more »
January 11, 2019
Administrative
UC System
UCSF Health

Dear Members of the UCSF Community,

 

As you know, since December 22, 2018, the federal government has been on partial shutdown. We know that many of you may be affected in some way or know individuals who are experiencing a direct impact, and it is our hope that our elected officials will soon come to a resolution so that the hundreds of thousands of federal workers who are on furlough will receive their salaries.

 

At this time, we are aware of limited to minimal disruption across UCSF.

 

Prior to the shutdown, Congress passed – and the President signed into law – two appropriations bills that funded 75 percent of the federal government, including the U.S. Department of Health and Human Services, the Defense Department, the Department of Energy, and the Department of Veterans Affairs, through September 30, 2019. ...

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November 21, 2018
Administrative
Community
Emergency

Dear Members of the UCSF Community,

After almost two weeks of extremely poor air quality as a result of the devastating Camp Fire in Butte County, the rain forecasted to improve air quality throughout the Bay Area has arrived.

Sadly, given climate change, the likelihood is very high that California will continue to face wildfires of similar magnitude. My leadership team will use this opportunity to review our response, with the goal of improving how we manage events like this in the future.

Firefighters, first responders, and volunteers involved in the wildfires in Northern and Southern California have exhibited immense heroism, strength, and compassion. I know that you join me in deep gratitude for their unselfish sacrifice and hope that they soon get the relief they need.

Our hearts go out to those whose loved ones have died or are among the missing, as well as to the tens of thousands displaced from their homes. Long after the last ember is extinguished, their needs will continue to be great. It will take months, if not years, to transform neighborhoods from the blackened and smoldering landscape to communities where residents can recover and rebuild.

I appreciate that many of you who are able will volunteer your time and expertise to assist the scores of people who need help. Donations to agencies such as the American Red Cross or the ...

Read more »

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