Campus Messages

An archive of email messages sent to the entire UCSF community by the Chancellor and members of the Chancellor's Cabinet.

September 24, 2020

Dear Members of the UCSF Community,

Effective Monday, October 5, UCPath support for UCSF departments and employees will transition from The Bridge Center back to familiar human resources, benefits, payroll, and IT channels. The Bridge Center was established as a temporary support resource for UCSF during our initial transition to UCPath. The UCSF teams that have supported you since implementation will continue to provide you with support for UCPath as we move beyond The Bridge Center.

What this means for you

The UCPath Get Help web page will be updated on October 5 to reflect primary contacts by service and current contact methods. Beginning on October 5, you should consult the updated list and directly contact the team that can best address your need.

Starting on October 5, new human resources and benefits questions and issues will be managed in PeopleConnect while new payroll, HBS, and funding issues will continue to be managed using ServiceNow. You will continue to use ServiceNow to track the progress and resolution of all open issues reported to The Bridge Center prior to October 5.

Current status, lessons learned and plans for improvement

UCPath was implemented at UCSF on June 1, 2020. Since then, over 188,000 paychecks have been processed. Of the 17,500 ServiceNow tickets created, 94% have been resolved. While there have been unanticipated bumps in the road to UCPath, most transition issues have been resolved. ...

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September 1, 2020
UCSF Health

Dear Colleagues,

I’m pleased to announce that for the 13th consecutive year, UCSF Health has been named an “LGBTQ Healthcare Equality Leader” by the Human Rights Campaign (HRC) Foundation, the educational arm of the nation’s largest lesbian, gay, bisexual, transgender and queer (LGBTQ) civil rights organization.

UCSF Medical Center was the first major hospital in the nation to participate in HRC’s annual Healthcare Equality Index (HEI) and is the only hospital that has done so every year since the HEI’s inception. Well before other health systems and the HEI, UCSF Health extended foundational discrimination protections to LGBTQ individuals, providing nation-leading training in LGBTQ health needs and developing policies and practices to optimize care for LGBTQ people. You can read more about the HEI, UCSF Health’s LGBTQ-centered medical services, and the new UCSF Center for Sexual and Gender Minority Health here.

High-quality care is built on trust between a provider and patient in a safe, welcoming environment, and I am immensely proud of our track record. I also know that we must continuously do better, which is why last year I asked consultant Shane Snowdon, who from 1999 to 2012 was the first full-time director of the UCSF LGBT Resource Center, to initiate a comprehensive review of how UCSF Health...

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September 1, 2020

Dear UCSF Community,

I am writing to announce a new relief program for UCSF employees making $75,000 or less who are facing financial hardship during the pandemic. COVID-19 has created numerous challenges for members of our community, but the impact of this public health crisis has not been evenly felt by all. We have established the UCSF COVID-19 Relief Program to help the most economically vulnerable members of the UCSF community during this extraordinary time.

UCSF employees (and those on temporary leave or approved Leave of Absence) are eligible to apply for financial grants up to $1,000 for critical, temporary, and unforeseen financial hardships that result from the COVID-19 pandemic. Students seeking assistance are eligible to apply for a similar grant through the UCSF COVID-19 Relief Program for Students. These grants do not need to be repaid and are not taxable.

The program has been established with philanthropic funding that is specifically intended to support UCSF’s response to the pandemic. Visit the UCSF COVID-19 Relief Program webpage to learn more and apply. For those who are in a position to help provide additional funding for this effort, please visit the UCSF COVID-19 Qualified Disaster Relief Fund. We will continue to help as many people in the UCSF community as we can, placing priority on those with the greatest need.

I have been humbled by the many generous donors who...

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