Campus Messages

An archive of email messages sent to the entire UCSF community by the Chancellor and members of the Chancellor's Cabinet.

July 16, 2019

Dear Colleagues:

I am pleased to announce the appointments of two key leadership positions: Won Ha as vice chancellor for Communications and Francesca Vega as vice chancellor for Community and Government Relations.

Won and Francesca will lead teams that formerly made up the Office of University Relations. As I previously announced, the accelerated growth of the University and its associated community impact highlighted a need to create two robust units – the Office of Communications and the Office of Community and Government Relations. Staff in these two offices will continue to work closely together to strengthen our relationships and to raise the visibility of UCSF’s excellence across our enterprise.

Won Ha joins UCSF from the Energy Foundation, where he is currently vice president of Strategic Communications, setting the strategic vision and communications objectives for policy and public engagement regarding the foundation’s climate change advocacy programs. A graduate of UC Berkeley, Won is deeply rooted in the health care industry, having previously worked at Kaiser Permanente for many years. At Kaiser, he successfully led national issues and brand management for the integrated health care system – hospitals, health plans, and physician groups – in eight states and the District of Columbia. He also advised leadership amid evolving competitive and legislative changes during health care reform and the passage of the Affordable Care Act. Won’s broad experience building and leading strategic communications and managing complex issues in large, decentralized organizations like UCSF positions him well to serve as vice chancellor for Communications. ...

Read more »
July 12, 2019

Dear Members of the UCSF Community,

We are deeply concerned about the impact of current immigration policies on our institution, our city, and our nation.

Like many of you, we are heartbroken by the unprecedented humanitarian crisis at our nation’s southern border. As we first stated a year ago, we are extremely troubled by the separation of children from families, and we denounce any mistreatment of migrants in detention centers.

We are also very concerned by media reports that suggest U.S. Immigration and Customs Enforcement (ICE) officials plan to initiate nationwide raids targeting undocumented migrant families.

We condemn these policies that discriminate against and dehumanize immigrants and undocumented people in our country. Research from our own faculty shows that people, especially children, suffer devastating and chronic consequences to their health due to both short and long-term exposure to traumatic experiences.

As a public university, UCSF is committed to improving health for all people, and we will continue to provide care without regard to ethnicity or citizenship status. We are working with community-based partners to advance local initiatives, such as the UCSF Center for Immigrant and Family Health to provide high-level leadership, advocacy, research, and training focused on the immigrant patients we serve. We also will continue to provide a safe and supportive environment for our immigrant learners, faculty, and staff.

We urge everyone to unite around our shared PRIDE Values and to stay...

Read more »
July 3, 2019
UCSF Health

Dear Colleagues,

The Trump Administration has announced plans to increase enforcement actions against undocumented immigrants by Immigration and Customs Enforcement (ICE) after the July 4th holiday. Media reports name San Francisco as one of the target cities.

I want to be clear: UCSF Health cares for all patients, regardless of immigration status, and we will continue to do everything possible to make every patient and family feel safe and welcome in our organization. I also want you to know how you should respond if ICE officers enter our facilities and request information about patients and families.

We have a public mission to deliver safe, quality and equitable health care, without regard to a person’s ethnicity or citizenship. We can only do so if patients are able to seek our care without fear and have trust in our providers.

We do not collect information about immigration status or report undocumented individuals, and we never release patient information without authorization by the patient or without being required to do so by law.

If a federal immigration officer requests information or records about our patients, or gives you a warrant or subpoena seeking records or information, you should take the following steps:

  • Ask the officer's name, identification number and agency affiliation;

  • Ask for a copy of any warrant or subpoena presented;

  • Inform the officer that you are not obstructing the process but need to contact UCSF Health Legal Counsel at 415-476-5003 for assistance.

Read more »
July 3, 2019

Dear Members of the UCSF Community,

We are writing to share a brief summary of results of the 2019 UCSF Staff Engagement Survey conducted in May. Thank you to all of the staff who voiced your opinions. This survey is important because it helps us understand your experiences at work and our progress toward our shared goal of making UCSF a great place to work.

We achieved 72% participation across the UCSF campus and UCSF Health West Bay, an overall increase of 2% compared to last year. We also continue to have a very slight improvement in staff engagement. Our grand mean score, on a five-point scale, increased by .02 to 3.96 in 2019, compared to the .01 increase between the 2017 and 2018 surveys. While these are improvements, we remain far from our goal to be among the best organizations in the country.

The 2019 results also show where we must continue to focus efforts. The gap between populations of employees who are more and less engaged remains significant, although our latest results show it has narrowed slightly.

The positive news is that staff remain steadfast in their strong connection to the UCSF mission and their dedication to quality work. Additionally, teams who engaged in action planning and made meaningful progress on those plans showed higher overall engagement again this year.

Highly engaged staff correlate to positive improvements in all areas of an organization. We are making progress and know there are two key ways that everyone at UCSF can contribute:

  • First, we encourage managers to communicate your results with your teams, set goals, and implement action plans throughout the year. You can find resources on the...
Read more »