Campus Messages

An archive of email messages sent to the entire UCSF community by the Chancellor and members of the Chancellor's Cabinet.

April 25, 2019

Dear Members of the UCSF Community,

On April 30, you will receive an invitation to participate in the 2019 UCSF Staff Engagement Survey. Your response will help us understand the progress we have made over the past year toward our shared goal of making UCSF a great place to work.

We have contracted with Gallup to conduct this survey, the seventh of its kind at UCSF since 2011. After each survey, managers and their teams use their results to create action plans that build on strengths and address challenges. At the UCSFwide level, we look for trends and patterns in engagement and satisfaction that help us understand how staff feel about their work so that we can identify opportunities for improvement across our institution.

As we reported last year, the 2018 staff survey showed us that overall engagement is holding steady across UCSF. However, we also found notable differences between UCSF staff in manager vs. non-manager roles, in team size, across racial/ethnic groups, and between staff who are represented by a union and policy-covered staff.

Since then, we have taken several steps to address these findings:

  • All UCSF staff employees were encouraged to attend one of two UCSF Engagement Town Halls to review findings, hear about successful activities underway that support engagement, and gather input for our institution-wide action plan;
  • UCSF leadership engaged Gallup to conduct focus groups to better understand the concerns of our diverse staff groups;
  • Feedback from these sessions informed development of a UCSF engagement action...
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April 11, 2019
UC System
UCSF Health

Dear Members of the UCSF Community:

Yesterday, we were challenged with the third labor action in six months. The disruptions caused by these strikes are significant and affect the entire UCSF community – faculty, staff, trainees, students, visitors, and especially our patients.

Together, the striking units represented approximately 7400 employees across UCSF, including UCSF Health hospitals and campus, as well as employees at UCSF’s partner Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG).

Once more, UCSF Health rescheduled hundreds of patient appointments, including selected surgeries. For those patients who remained in our hospitals or received outpatient services, it continues to be disconcerting that they are forced to reschedule appointments or maneuver through picket lines in order to receive the excellent care that our clinicians and staff provide.

As before, we extend our gratitude to each of you who came to work and to every person who planned and helped UCSF through this trying time. We are appreciative of the volunteers and replacement workers who enabled UCSF to continue providing services and the professionalism of those who chose to participate in the labor action.

No matter your individual opinion about strikes, everyone in the UCSF family is bonded by our UCSF PRIDE Values: professionalism, respect, integrity, diversity, and excellence and our shared mission of advancing health worldwide.

The work involved in ensuring the safety and security of the entire UCSF community, especially over repeated labor actions, can create very real tensions among colleagues. As we come together today and beyond in fulfillment of UCSF's...

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April 1, 2019
UC System
UCSF Health

Dear UCSF Community, 

We have received a strike notice from the American Federation of State, County and Municipal Employees (AFSCME) union for its Service and Patient Care Technical Units (SX and EX).

The University Professional and Technical Employees (UPTE) union announced that its three units will strike in sympathy; this includes the Health Care Professionals, Research Support Professionals, and Technical Units (HX, RX, and TX).

The labor action will begin Wednesday, April 10, 2019 at 12:00 a.m. and end at 11:59 p.m. You can find updates on the In the Know website throughout the strike. 

As we have stated in advance of previous strikes, we respect our employees’ rights to representation and freedom of speech. That said, striking is a serious matter, especially when it directly affects vital public services such as patient care. 

Labor actions make a significant impact on the lives of our patients and their families. During last month’s strike, more than 800 appointments, including cancer infusion treatments, were rescheduled. Selected surgeries also were rescheduled. In addition, strikes create very real tensions among colleagues.

Once again, we expect disruptions to services across UCSF, including UCSF Health and the UCSF Dental Center, as well as those performed by UCSF employees at Zuckerberg San Francisco General Hospital and Trauma Center. 

As always, our top priorities are the safety and security of the entire UCSF community – faculty, staff, learners, patients, and visitors. To support our work and minimize the impact of the strike, we have refined contingency plans based on our recent experience. The UC Office of the President is...

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