Dear Members of the UCSF Community,

We are writing to share a brief summary of the results of our 2023 Staff Engagement Survey and to thank each of you who participated in this important survey. Your feedback is crucial in helping us understand how we can continue to make UCSF a better place to work.

We achieved 71% participation, compared to 69% participation in 2022, across the UCSF campus including UCSF Fresno, UCSF Health West Bay, and Benioff Children’s Hospital Oakland.

Overall, staff engagement levels have remained stable, with UCSF’s engagement grand mean, scored on a five-point scale, increasing by .03 to 3.95. The survey also revealed two other areas where UCSF scores have increased: belonging and accountability. This is a testament to the hard work and dedication of our entire staff in creating a supportive and inclusive workplace culture amidst continuing challenges in staffing, volume, and budgets.

You are invited to learn more about these results and ongoing efforts by joining UCSF leadership for the 2023 Staff Engagement Results Town Hall on June 29.

In the coming months, we will work with our leadership teams on the UCSF action plan to continue to make progress to increase engagement, belonging, and accountability. We ask you and your teams to continue to make engagement a priority:

• First, we encourage managers to communicate results with their teams, set goals, and implement action plans throughout the year. You can find resources on the UCSF employee engagement website.
• Second, we encourage all staff to take part in your team’s action planning and implementation and to regularly share ideas with your managers and colleagues about additional ways UCSF can improve.

Once again, thank you for your participation in the 2023 Staff Engagement Survey. Your feedback is critical in helping us make UCSF a better place to work, learn, and grow. We are proud to lead such a dedicated and engaged group of staff members and look forward to working with you to continue building a strong and supportive workplace culture at UCSF.

Sincerely,

Sam Hawgood, MBBS
Chancellor
Arthur and Toni Rembe Rock Distinguished Professor

Suresh Gunasekaran
President and Chief Executive Officer
UCSF Health